Contact Us

Telephone
(800) 314-BANK (2265)
Monday - Thursday: 9:00 am to 4:30 pm ET
Friday: 9:00 am to 6:00 pm ET
Saturday: 9:00 am to 12:00 pm ET

Telebanker
(877) 252-3084
24-hour Toll Free account access
(requires registration)

Secure Email
Click Here to send a secure email

In Person
Find Office Locations

ATM
Find Free ATM Locations
(requires ATM or debit card)

Online Banking
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(requires registration)

Loan Payments
You can make your First Federal loan payment through account transfer, through ACH, with a credit or debit card (fees apply), in person, or by mail.

Account Transfers
Use online, mobile or telephone banking to schedule an automatic transfer from your First Federal checking or savings account to your First Federal loan account.

ACH Payments
If you do not have a checking or savings account with First Federal, please contact us to set up an automatic ACH payment to your loan accounts.

Credit or Debit Card Payments
You can also make a payment over the phone using your credit or debit card by calling (800) 314-2265 during business hours. A $23.00 convenience fee will be charged by a third-party processor for these payments.

In Person
You can make your payment in person through the teller line or night deposit at any of our branch locations. Please include your payment coupon with your payment.

By Mail
If mailing your loan payment, please send a check with your payment coupon to:
First Federal Savings Bank
P.O. Box 5006
Elizabethtown, KY 42702-5006

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